Anne Kenyon is a Senior Survey Director in RTI’s Survey Division. Drawing on 30 years of experience conducting research, she is an expert in designing and managing large national surveys and smaller surveys of targeted populations. Her expertise is focused on mail, telephone, web, and mixed mode surveys, with particular emphasis on surveys of Medicare beneficiaries. She currently serves as the Project Director of the National Implementation of the Home Health Care CAHPS® Survey, a large national survey of patients who receive home health care. RTI’s role on this survey is to provide technical assistance and oversight of independent survey vendors as well as analyze data for public reporting on Medicare’s website. She has worked for a diverse set of both government and commercial clients.
Substantively, Ms. Kenyon’s work has focused on data collection and survey design related to patient experience of care. She is especially proficient at leading multidisciplinary teams to support client goals, whether developing new survey items to support quality improvement strategies, collaborating with and presenting to client stakeholders to gather feedback, or working directly with the client to conceptualize, plan, and implement large field tests and mode experiments.