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Navigating pathways from temporary hotel shelters to permanent housing during California’s COVID-19 response
Ruwala, R., Hemberg, J., Lorvick, J. J., Eng, S., & Comfort, M. L. (2026). Navigating pathways from temporary hotel shelters to permanent housing during California’s COVID-19 response. Journal of Social Distress and the Homeless. https://doi.org/10.1080/10530789.2026.2640248
The Operation Safer Ground (OSG) program leveraged newly available funding and vacancies in motels and hotels to house people experiencing homelessness (PEH), protecting them from COVID-19 and facilitating transitions into permanent housing. Little information exists about the experience of program staff and residents in the search for permanent housing. Using qualitative interviews with residents and staff members, we explore the experience of navigating permanent housing placements for OSG residents. While most OSG residents secured permanent housing and some expressed high levels of satisfaction, thematic analysis revealed that others encountered challenges with communication and unrealized expectations. These experiences revealed repercussions of housing scarcity and the homelessness response system on individuals’ autonomy to prioritize safety and quality of life, as well as …
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