Psychometric properties of the CAHPS (TM) 1.0 survey measures

Hays, RD., Lubalin, J., Williams, V., Harris-Kojetin, L., Fehnel, S., & Cleary, PD. (1999). Psychometric properties of the CAHPS (TM) 1.0 survey measures. Medical Care, 37(3), MS22-MS31.

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