Patient review of selected electronic health record data improves visit experience
Businger, A., Buckel, L., Gandhi, T., Grant, R., Poon, E., Schnipper, J., ... Middleton, B. (2007). Patient review of selected electronic health record data improves visit experience. AMIA Annual Symposium Proceedings, 887.
Patients are increasingly empowered, informed and active participants in their healthcare. Patients at Partners Healthcare in Boston, MA utilized a web- based portal, Patient Gateway, to submit pre-visit health status information through a journal to their provider. Results of a patient survey indicate that such tools have the potential to improve communication and patient satisfaction, and that the content of information influences the patients visit experience