• Presentation

Utilizing Distance Learning to Deliver Standardized, Multi-Media Field Interviewer Training and Reduce Costs on Large-Scale National Field Surveys

Citation

McKamey, A. C., Payne, S., & Shuey, E. A. (2010, May). Utilizing Distance Learning to Deliver Standardized, Multi-Media Field Interviewer Training and Reduce Costs on Large-Scale National Field Surveys. Presented at AAPOR 2010, .

Abstract

Comprehensive and standardized field interviewer (FI) training programs are an essential component to successfully conducting large-scale national field surveys. However, with geographically dispersed interviewers and the steady rise in costs associated with travel, traditional in-person training sessions can be financially challenging.

Distance learning offers an exciting and innovative alternative to costly in-person trainings. This presentation will examine the utilization of a distance learning application developed for training FIs on a large-scale national field survey currently conducted by RTI International. This training application, known as iLearning (or Independent Learning), enables FIs to view high-quality training presentations at their own pace on project-provided laptops. The iLearning application incorporates multi-media training tools, such as audio, video, complex graphics, and interactive assessment questions and exercises to deliver standardized, high quality training programs on a wide variety of subjects.

Distance learning applications, such as iLearning, offer the flexibility to train newly-hired FIs on interviewing and research fundamentals, provide refresher training to veteran FIs on project protocols throughout the year, and present ad hoc training for special studies or field tests without incurring the expenses associated with conducting in-person training. Examples showcasing features of the iLearning application and how they are used to present training topics via distance learning will also be discussed.

Finally, this presentation will review sources of potential cost savings associated with utilizing distance learning on large-scale surveys. Implementation considerations and future enhancements will be provided to demonstrate how distance learning applications, such as iLearning, have the capacity and flexibility to present FIs with an effective and enjoyable learning experience that complements traditional in-person training.