• Report

Job proficiency work sample testing for critical DHS jobs and job tasks

Citation

Hedge, J., & Hubal, R. (2009). Job proficiency work sample testing for critical DHS jobs and job tasks. (Research brief). Research Triangle Park, NC: Institute for Homeland Security Solutions.

Abstract

The Department of Homeland Security works to anticipate, preempt, detect, and deter threats to the homeland. Consequently, vigilance is a primary aspect of many “front-line” jobs oriented toward detection and prevention, where employees must pay close and sustained attention and maintain that attentiveness over time. Often this is to be found in some form of “watchkeeping” activity when an observer, or listener, must continuously monitor a situation in which significant, but usually infrequent and unpredictable, events may occur. A great deal of emphasis is necessarily placed on correctly detecting the presence of inappropriate events and dismissing the presence of appropriate events. Viewed another way, considerable time is spent not seeing anything and not finding anything.