• Report

EHR Usability Toolkit: A background report on usability and electronic health records

Citation

Johnson, C. M., Johnston, D., Crowley, P. K., Culbertson, H., Rippen, H. E., Damico, D. J., & Plaisant, C. (2011). EHR Usability Toolkit: A background report on usability and electronic health records. (Prepared by Westat under Contract No. HHSA 290-2009-00023I. AHRQ Publication No. 11-0084-EF). Rockville, MD: Agency of Healthcare Research and Quality (AHRQ).

Abstract

The reports funded by the Agency for Healthcare Research and Quality (AHRQ) and developed under the “Use of Dense Display of Data and Principles in Primary Care Health Information Technology (IT) Systems” project identified key shortcomings in the usability of certified electronic health record (EHR) products and the ways that health care organizations implement them.1,2 Notably, these shortcomings included a lack of standard practices, best-practice sharing, and systematic processes. Key recommendations from these reports include establishment of usability as a core aspect of EHR certification and development of objective criteria that reflect best practices in EHR usability.