• Chapter

Automated Call Scheduling Current Systems and Practices


Edwards, T., Suresh, R., & Weeks, M. (1998). Automated Call Scheduling: Current Systems and Practices. In M. P. Couper, R. P. Baker, J. Bethlehem, C. Z. Clark, J. Martin, W. L. Nicholls, & J. M. O'Reilly (Eds.), Computer-Assisted Survey Information Collection (pp. 283-306). New York, NY: John Wiley & Sons.