Achieving benchmark financial performance in CAHs: lessons from high performers
Kirk, M., Holmes, G. M., & Pink, G. H. (2012). Achieving benchmark financial performance in CAHs: lessons from high performers. Healthcare Financial Management, 66(4), 116-20, 122.
CEOs and CFOs of 19 critical access hospitals (CAHs) that achieved benchmark financial performance over three years were interviewed regarding the strategies they use. The interviews identified nine success factors for exemplary financial performance that were common to all or most of the 19 hospitals. All of the participating executives agreed that other CAHs would likely benefit from applying these nine success factors