SUDAAN's Commitment to Quality

The SUDAAN Software Center’s commitment to providing our clients superior quality research and technical services permeates all our work. We continue this tradition by ensuring that responses to even the smallest statistical consulting assignments undergo a formal quality review prior to the delivery of any product or service. Our goal is to not just respond to your analytic needs but also to help provide you with a thorough understanding of our response to your questions. Most importantly, we want you to feel comfortable with the statistical integrity and defensibility of our results and advice.

Our Quality-Review Approach consists of a basic five-step process:

1. A senior statistician reviews the request for statistical consultation, determines the optimal mix of staff, assembles a team, and assigns a primary statistician.

2. The primary statistician contacts the client to clarify the scope of work, estimate the level of work, and carefully review this with the client. We begin work once we have client approval.

3. A second, independent statistical reviewer reviews and formally approves the scope of work, analysis plan, and/or deliverables.

4. After the analysis is complete and any resulting tables, reports, programming code, etc. are formally approved by the statistical reviewer, we send the deliverables to the client.

5. Both the primary statistician and statistical reviewer follow up with the client to answer any questions.

Consistent with RTI's formal pledge of confidentiality, any analysis, datafile, and/or microdata in any form provided to us by a client or generated by the assigned consulting team, are considered strictly confidential. Data and results are never released nor reviewed by any individual outside the consulting team. Additionally, all data and results are destroyed or returned to the client at the end of the assignment.

More Information about RTI's Quality Policy