• Report

NSTIC State Government Pilot: Michigan Department of Health and Human Services (Prepared for the Trusted Identities Group at the National Institute for Standards and Technology)

Citation

Scott, T. J., & O'Connor, A. C. (2016). NSTIC State Government Pilot: Michigan Department of Health and Human Services (Prepared for the Trusted Identities Group at the National Institute for Standards and Technology) In RTI Final Evaluation Report. (Report No. Project Number 0214103). Research Triangle Park, NC: RTI International.

Abstract

In this first-of-its-kind study, RTI International conducted a statewide, in-depth assessment of the Michigan Department of Health and Human Services (MDHHS) pilot of online identity verification for applicants for public assistance (e.g., food assistance, medical assistance, temporary assistance for needy families). The study found that the pilot led to a reduction in application backlogs and reduced average application processing times by about one day for the majority of MDHHS’s largest public assistance programs.